Logmein Rescue Help Desk

Logmein rescue is my favorite helpdesk solution platform.

Logmein rescue help desk.

Customers love it because it allows us to solve most of their tech problems without ever having to enter their premises. Download install test read popular topics user guides and find resources that will help you use your product. Global and eu accounts are isolated so make sure you use the right password reset page. With logmein rescue help desk software your agents can connect to users anywhere in the world.

It offers one of the best helpdesk platforms for businesses to manage solve and control a large number of clients at a time. Logmein rescue is a powerful easy to use remote support solution for pcs macs mobile devices and more. Multi platform support enables connection to pc and mac devices while logmein s mobile device support simplifies support for ios android blackberry and other devices. Make sure you submit an email address that is associated with your rescue account.

It also gives easy to assign and generate tickets. Tech support agents can now initiate a screen sharing logmein rescue session directly from a support ticket. Enter the email address for your logmein account and we ll send you instructions on how to change your password. Sign in to your zendesk support account.

To begin using logmein rescue for zendesk support you must have a valid logmein rescue licensed or trial account. Install and configure the application in zendesk support. You will however be able to support any kind of remote device with logmein rescue. It worked great for me.

It offers an intuitive platform to solve customer issues quickly. Logmein rescue is a wonderful helpdesk solution. Multi platform support for users across pc mac ios and android devices full customization and administration controls that lets you tailor rescue to your company s processes enterprise grade security measures including tls 1 2 transport security with aes 256 bit encryption. Utilize cayzu s logmein to help solve support problems faster when a customer reaches out for tech support it can be frustrating to try to visualize what he or she is looking at to determine the cause.

Nothing to share about cons. Rescue is built to serve teams of all sizes from small helpdesks to the world s largest support organizations and everyone in between. Support is here for all your logmein products. Start creating remote support sessions from zendesk support tickets.